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PURCHASES AND RETURNS

WHAT IS WallArtZEN’s RETURN POLICY? 

Please take a look at our full Refund Policy for details.

Our products are custom-printed and unique to each order, so we generally do not offer returns or exchanges. However, if you happen to receive a product that is damaged or not as ordered, please get in touch with us for a possible replacement or refund.

HOW DO I REQUEST A REFUND FOR A DAMAGED OR INCORRECT ITEM?

If your item is damaged or incorrect, please contact us immediately with your order number and photographic evidence of the issue. We will review your request and, if validated, process a replacement or refund. See  Refund Policy for details.

WHY MIGHT THE COLORS ON MY PRINT LOOK DIFFERENT FROM MY SCREEN?

We both create and print our artwork using the sRGB color format, so there is can be no discrepancy in the the actual colors.

However, color perception can vary depending on your screen’s calibration and the quality and age of your computer screen. Differences in color due to screen variances, therefore, can bot be not grounds for a refund. See Refund Policy for details.

WHAT SHOULD I CHECK BEFORE PURCHASING ARTWORK?

Please use the Zoom tools on our site to closely inspect the artwork before purchasing. This is especially important for AI-generated art, which might include subtle artifacts. These characteristics are part of the art’s uniqueness and are not considered valid reasons for a return. See Refund Policy for details.

 

FOR YOUR PROTECTION

HOW DOES WALLARTZEN PROTECT MY PERSONAL INFORMATION?

We take your privacy seriously. Our Privacy Policy details how we handle your personal data, including the use of cookies and other tracking technologies. We only collect information necessary for providing and improving our service, and we never sell your data to third parties.

ARE MY TRANSACTIONS SECURE ON WALLARTZEN?

Yes, we use industry-standard encryption and security measures to protect your transactions and personal information. Your payment and personal details are handled with utmost security and confidentiality.

CAN I USE THE IMAGES I PURCHASE FOR COMMERCIAL PURPOSES?

No, the artworks you purchase are for personal use only and on the medium purchased only. They cannot be reproduced, resold, or used for commercial purposes. WallArtZen holds the full copyright. See our Terms of Service for details.

When you purchase art from WallArtZen.com, you’re granted a license for personal, non-commercial use. This means you can display and enjoy the artwork, but you can’t reproduce, sell, or alter it. The copyright remains with WallArtZen.com.

 

ART AND AI

WHAT IS AI ART, AND HOW IS IT CREATED?

AI Art is created using artificial intelligence algorithms. We input creative prompts into the AI, which then interprets these inputs to generate unique artwork. This process combines technology and human creativity, resulting in truly one-of-a-kind pieces.

WHY IS AI ART UNIQUE?

Each piece of AI Art is a product of both the algorithm’s complex calculations and our creative direction. This blend ensures that no two artworks are exactly alike, making each piece uniquely special.

CAN AI ART HAVE IMPERFECTIONS?

Yes, AI-generated art can sometimes include subtle, unintended artifacts. These are often seen as part of the charm and character of AI Art, reflecting the fascinating interplay between technology and art.

We strive to strike a balance between removing obvious imperfections (i.e. six fingers on a hand) and others that give creative touches (i.e. features that are either too perfect or quite imperfect). Similar to human-created art, wabi-sabi like imperfections allow creative license. Please see the Refund Policy for details on the requirements of image inspection.

WHY IS AI ART APPEALING?

AI Art captivates because it merges the boundaries of technology and traditional art. It represents a new frontier in creativity, where algorithms assist in bringing imaginative concepts to life unexpectedly.

But maybe AI art isn’t for you. To each his or her own. Some art on WallArtZen is fully human-created, and we have plans to incorporate traditional art as well. The fusion of AI art made by human artists has enormous potential. If you are an artist and interested in this evolution of art, please reach out to us.

WHAT ADDITIONAL WORK GOES INTO CREATING AI ART FOR WALLARTZEN?

Beyond the initial AI generation, each artwork undergoes a meticulous process to ensure it’s wall-worthy. This includes careful editing, color adjustments, and sometimes adding finer details. Our artists enhance each piece to bring out its best qualities, ensuring the art not only resonates with our aesthetic standards but also possesses a unique flair you won’t find anywhere else.

HOW DO YOU ENSURE QUALITY IN AI-GENERATED ARTWORKS?

Quality is key at WallArtZen. After the AI creates the initial artwork, our team of artists and designers step in to refine and polish. We inspect each piece for visual harmony, composition balance, and overall appeal to ensure it meets our high standards before it becomes available for purchase.

 

AI CONTENT SUBMISSIONS

ARE YOU ACCEPTING AI ART SUBMISSIONS?

Not at this time. We currently have a sufficient number of creators. We will let subscribers know if we decide to, so please register your email with us.

WHAT HAPPENS WHEN I SUBMIT CONTENT?

If we do start accepting submissions (or if you submit content anyway) understand that by submitting content, you give WallArtZen.com a wide license to use and sell that content on the site. You must have the rights to the content you submit and agree not to distribute it elsewhere. If submitting content with identifiable people or properties, you need to provide valid releases for such content. Remember, WallArtZen.com isn’t liable if AI unintentionally creates art resembling copyrighted works.

HOW DOES WALLARTZEN.COM HANDLE COPYRIGHT AND INTELLECTUAL PROPERTY?

We claim copyright over all images on the site, enhanced by our creative input. If you believe we’ve inadvertently infringed on your copyright, there’s a process to address this – you can send a takedown request to the email on the Contact Us page.

HOW DOES WALLARTZEN.COM COMPLY WITH LEGAL REQUIREMENTS?

We are committed to adhering to all applicable laws, including copyright and privacy laws, and will update our terms to align with any legal developments in AI art.